What sort of printer do you use?

I have an Epson Stylus Pro 9600, Ultrachrome edition.

What papers do you use?

160gsm Poster Paper in Matt, this is the cheaper option and is suitable for basic posters, it is NOT particularly suitable for photos or for images with large blocks of colour.  It is not water resistant in any way.

200gsm Photo Paper in Glossy or Satin, this is an excellent quality photo paper for general use for posters, photos, charts or pretty much anything.  This paper is described by the manufacturer as having "indoor and outdoor durability" although it may fade a little oudoors in direct sunlight.

How long will it take to get my posters?

Nearly all posters are shipped the same or next working day. If your artwork and payment are received before noon it will be shipped the same day, depending on the quantity ordered. If you need a poster very urgently, please select "Express - Special Delivery" in postage options.

How big should my image file be?

A minimum of 100dpi is recommended minimum resolution for clear and sharp printing.

Examples:
An A2+ image is 18"x24" (inches) that's 1800 by 2400 pixels.
An A1+ image is 24"x36" (inches) that's 2400 by 3600 pixels.
An A0+ image is 36"x48" (inches) that's 3600 by 4800 pixels.

These are approximate and minimum dimensions given as a guideline. Please see the image below for exact "A" paper sizes. You'll need to use these if you are buying a ready-made frame.

Making an original image larger in Photoshop will not improve the quality of the image.

JPG is the preferred format for image files.

I can accept up to 20mb in any one e-mail. Please send more than one e-mail if necessary.

If your image is too big to e-mail to me (over 20mb) you can use services like www.yousendit.com or www.mybigfile.com or post a CD!

What about PDF files?

PDF (portable document files) are different and are preferred when the poster you need printing is text and/or graphics. With PDF you can create an A4 file in your favourite desktop publishing software (like MS Word, MS Publisher or Adobe Illustrator). The real advantage is that no matter what size image is required there will be no loss of quality in the printing.

Just remember, if you insert a low resolution image into a PDF it will not improve the quality!

How do I create a PDF file?

There are several free PDF creators available on the internet. Just do a Google search for “free pdf creator” or check out www.dopdf.com. They are provided with full instructions.

What's the difference between an image and a graphic?

Basically, an image is a photograph and a graphic is a drawing.

Can you laminate posters larger than A2?

Sorry, no I can’t. I can currently laminate sizes A4, A3 and A2. The glossy 200gsm media I use is fairly water resistant but cannot be guaranteed waterproof.

Postage & packaging costs what am I paying for?

First class or first class recorded delivery (you choose).

I do not charge more than actual cost for postage and packaging.

Postage and packaging cost include the following:
a) A sturdy postal tube labelled as "FRAGILE" to protect your item in the post. These cost an average of £1.20 each.
b) First class delivery to ensure your item is delivered quickly. You posters will be sent same or next working day. No waiting around! Most people will receive their posters in 24-48 hours from ordering. (Some areas of Scotland and the Channel Islands seem to take 2 days.)

How do I send an image from my hotmail account?

You must use the option of "send a file" rather than "send an image". If you don't do this hotmail will resize your image to make it much smaller and unusable.